Use the connected platform only for the actions, data and rules approved for your AiDial setup.
Complete supported tasks during the call and return a clear outcome without exposing internal platform identifiers.
Transfer the call or arrange follow-up when a request needs staff, permission or an action the integration does not support.
Yes. AiDial has a documented Simple Salon integration for the supported actions described on this page. Each client connection is configured and tested for its own workflow.
AiDial maps the approved Simple Salon services, staff, service chains and booking rules. Simple Salon partner credentials are required before testing can begin.
AiDial can check availability, read current service price and duration, and complete supported create, retrieve, reschedule and cancel workflows.
AiDial can check availability, read current service price and duration, and complete supported create, retrieve, reschedule and cancel workflows.
The integration supports exact times, date searches and configured ranges such as this week. Multi-service chains are validated at an exact start time before booking.
Partner approval is required. Broad range terms and complex service chains are narrowed according to the Simple Salon API and the salon’s configuration. AiDial can transfer the call or arrange staff follow-up under the configured rules.
Existing-client and appointment workflows use provider-matched contact details and the action-level identity rules configured for the salon.
No. Provider IDs, credentials and raw API payloads stay internal. Caller-facing responses contain only the information needed to continue the approved workflow.
Existing-client and appointment workflows use provider-matched contact details and the action-level identity rules configured for the salon. A single identifier is not treated as blanket permission for other actions.
Simple Salon receives the contact and appointment fields needed for the booking. AiDial keeps candidate references in the current call and does not persist booking details to call metadata.
Partner approval is required. Broad range terms and complex service chains are narrowed according to the Simple Salon API and the salon’s configuration.
AiDial’s Australian-based team maps the Simple Salon workflow, tests the supported actions and helps maintain the approved configuration.
Tell us how your salon uses Simple Salon and which calls you want AiDial to handle. We will confirm the supported actions, setup work and testing required before launch.
