Use the connected platform only for the actions, data and rules approved for your AiDial setup.
Complete supported tasks during the call and return a clear outcome without exposing internal platform identifiers.
Transfer the call or arrange follow-up when a request needs staff, permission or an action the integration does not support.
Yes. AiDial has a documented Google Calendar integration for the supported actions described on this page. Each client connection is configured and tested for its own workflow.
AiDial connects to the approved calendar through a client-owned service account or configured OAuth credentials. The calendar ID, timezone and capacity rules are tested before launch.
The Google Calendar plugin checks availability and creates a confirmed event. It does not expose event lookup, reschedule or cancellation actions.
The Google Calendar plugin checks availability and creates a confirmed event. It does not expose event lookup, reschedule or cancellation actions.
AiDial checks an exact start and end time, or a date, time and duration. It rechecks capacity immediately before creating the event.
The integration is create only. It does not reschedule or cancel events, and concurrent callers can still race for the final capacity in a narrow edge case. AiDial can transfer the call or arrange staff follow-up under the configured rules.
Google Calendar V1 does not expose caller lookup or existing-event changes, so identity verification is not used to unlock those unavailable actions.
No. Provider IDs, credentials and raw API payloads stay internal. Caller-facing responses contain only the information needed to continue the approved workflow.
Google Calendar V1 does not expose caller lookup or existing-event changes, so identity verification is not used to unlock those unavailable actions. A single identifier is not treated as blanket permission for other actions.
Google Calendar receives the event title, selected time and any approved description or attendee emails configured for the call flow. Raw calendar responses are not spoken to callers.
The integration is create only. It does not reschedule or cancel events, and concurrent callers can still race for the final capacity in a narrow edge case.
AiDial’s Australian-based team maps the Google Calendar workflow, tests the supported actions and helps maintain the approved configuration.
Tell us how your business uses Google Calendar and which calls you want AiDial to handle. We will confirm the supported actions, setup work and testing required before launch.
