AI-Powered SMS Automation

Name: SMS Automation Powered by AI | Australian Compliant | AiDial
Brand: AiDial
Price: 2000 AUD
Availability: InStock
Rating: 5.0 (11 reviews)

Go beyond standard SMS automation. Our onshore AI platform understands and responds to your customers in real-time, handling everything from complex rescheduling to personalised marketing. Have intelligent, two-way conversations at scale, all while remaining fully compliant with Australian regulations.

Automated Appointment Reminders

AI-Powered Conversations

Context-Aware Follow-ups

AI Synced with Your CRM

Fully Autonomous Workflows

Secure Onshore AI Processing

Smart SMS Automation, Made for Australia

This is more than just SMS automation; it’s your complete customer communication platform. Our AI-powered system handles everything from simple appointment reminders to complex, two-way conversations. By syncing directly with your CRM, it delivers hyper-personalised, context-aware messages and automates entire workflows. Built for Australian businesses, it guarantees onshore data security and full compliance.

SMS Powered By Artificial Intelligence

Drastically Cut No-Shows

Automate smart appointment reminders that allow clients to confirm or reschedule via text, dramatically reducing costly no-shows and empty calendar slots.

Have Real Conversations at Scale

Go beyond one-way blasts. Our AI understands and responds to customer replies, handling everything from booking enquiries to support questions automatically, 24/7.

Hyper-Personalise Every Message

Our AI can dynamically compose unique messages using your CRM data, creating context-aware texts that feel personal and resonate far better than generic templates.

Boost Your Marketing Engagement

Reach customers on the channel they check most. Drive higher open rates and conversions for your promotions with targeted, AI-personalised SMS campaigns.

Free Up Your Team's Time

Eliminate hours of manual admin. Automate the repetitive follow-ups, payment reminders, and confirmations that tie up your staff, letting them focus on high-value work.

Ensure 100% Australian Compliance

Operate with confidence, knowing your data is hosted locally and meets all privacy laws.

Guaranteed Spam Act Compliance

Our platform automatically manages consent and opt-outs for you, ensuring every message you send is fully compliant with Australian privacy and anti-spam laws.

Your Customer & SMS Data Never Leaves Australia

We guarantee that every interaction handled by our AI—from calls and SMS to customer data and processing—is hosted exclusively on secure, onshore infrastructure. This commitment ensures you meet Australia’s strict data sovereignty and privacy laws, protecting both your business and your customers.

All AI software and data remain within the Australian cloud

Compliant with Australian data sovereignty laws

Multi-layered firewalls and strict access control

End-to-end encrypted conversations and data storage

AI Trained on Your Business Knowledge

Custom AI Training from Your Own Content

Beyond a simple script, we ground our AI in your own ecosystem of knowledge. By securely providing your internal documentation, website content, and FAQs, our AI retrieves information in real-time to answer caller questions with unparalleled accuracy. This method ensures the AI not only follows a prescribed call flow but truly understands and communicates the specific details of your business, just as a highly-trained staff member would.

Seamless CRM and Business System Integration

Connect your SMS automation platform with existing CRM systems, booking platforms, and business tools. Real-time data sync with popular systems ensures every customer interaction is automatically logged and SMS campaigns are triggered at optimal moments.

Intelligent Human Handover

Intelligent Call Escalation

Our AI excels at managing routine enquiries across calls and SMS, but it’s smart enough to know when a human expert is needed. It intelligently identifies high-value leads, complex questions, or frustrated customers, and seamlessly transfers the conversation to the right person on your team—providing them with the full context so they can step in effectively.

24/7 Support Across Phone, Chat & SMS

Streamline customer communication with one AI solution that manages every channel. Phone calls, website chat conversations, and SMS enquiries are all handled by the same intelligent system, ensuring consistent responses and eliminating the need for separate support tools.

Powered by the AiDial Platform

The AiDial^TM Platform is the intelligent core that powers our conversational SMS. Built for scale and security in Australia, it provides the foundation for everything from high-volume marketing campaigns to complex, AI-driven conversations. With real-time monitoring and advanced analytics, you can trust our platform to deliver your messages reliably, compliantly, and with unparalleled intelligence.

AI Receptionist

Answer calls 24/7 and automate appointments & CRM

AI Customer Support

Instantly resolve common customer queries, day or night

AI Answering Service

Turn every missed call into a qualified business lead

AI Scheduling Assistant

Automate appointment bookings and calendar management 24/7

AI Outbound Calling

AI handles follow-ups, surveys, appointments, and sales calls

SMS Automation

Automate reminders and follow-ups to reduce no-shows

24/7 Australian Support for Your SMS Automation

Get expert assistance from our local Australian support team who understand the unique requirements of SMS compliance and automation. Comprehensive onboarding, campaign optimization, and ongoing technical support ensure your SMS automation delivers maximum ROI while staying compliant. Quick response times and proactive monitoring keep your campaigns running smoothly.

Connect with Australian AI Experts

Tell us your needs and discover how the AiDial^™ platform can provide a more intelligent, secure, and cost-effective communication solution.