Every missed call is a missed listing, lost tenant, or frustrated vendor. AiDial’s AI receptionist handles every property enquiry 24/7, whether it’s a prospective buyer asking about an open home, a tenant reporting a maintenance issue, or a landlord checking on their investment.
The AI books property inspections directly into your calendar, qualifies prospects by asking the right questions, and routes urgent matters to the right agent instantly. After hours, weekends, and holidays, your agency never misses a beat.
Don’t wait for leads to call you back. AiDial’s AI outbound calling follows up with every open home attendee, confirms inspection appointments, sends rent reminders, and reactivates your database of past clients.
With intelligent call scheduling and natural Australian AI voices, your prospects receive timely, professional follow-up that converts. From lead nurturing to tenant communication, AI outbound calling drives results while your team focuses on closing deals.
Stop losing listings and tenants from missed calls during inspections, open homes, and after-hours. AI answers every call instantly, 24/7.
AI books property inspections directly into your calendar, confirms attendance, and sends reminders. No double-bookings, no manual effort.
AI outbound calls follow up with every prospect after open homes and enquiries. Automated, professional outreach that converts leads to listings.
Direct integration with property management and CRM platforms like PropertyMe, Rex, AgentBox, Console Cloud, and more.
Handle surges in enquiry volume during new listings, auction campaigns, and seasonal peaks without hiring temporary reception staff.
Save significantly compared to full-time reception and admin staff. AI handles routine calls while your team focuses on high-value activities.
Empower your customers to book, reschedule, or cancel appointments anytime over the phone. Your AI agent seamlessly manages your calendar without any human intervention.
Instantly log call details, summaries, and outcomes in your CRM. Keep your customer records perfectly up-to-date and trigger automated workflows based on real-time call data.
Your AI agent can ask targeted questions to qualify leads over the phone, scoring them based on your criteria and routing high-value prospects directly to your sales team.
Our analytics dashboard turns your call data into a strategic asset. Easily visualise performance, understand customer engagement at a glance, and download complete call histories to make smarter, data-driven decisions.
Real estate calls can contain identity details, financial circumstances and property transaction information. From 1 July 2026, real estate businesses that provide covered services must meet AUSTRAC obligations including customer due diligence, reporting and record keeping. If an APP entity discloses personal information overseas, Australian Privacy Principle 8 can also leave it accountable for how the overseas recipient handles that data.
AiDial keeps customer and call data in Australia, giving your team clearer control over sensitive client information. Local processing supports a stronger data-handling position, but it does not replace your Privacy Act or AML/CTF obligations.
Tell us your needs and discover how the AiDial™ platform can provide a more intelligent, secure, and cost-effective communication solution.
Yes. AiDial can answer after-hours property calls, capture enquiry details, provide approved property or agency information, and send follow-ups to the right team. Urgent maintenance and time-sensitive calls can follow separate escalation rules.
Yes, when connected to a supported calendar, booking or CRM workflow. AiDial can collect the property address, appointment type, preferred time, contact details and buyer, tenant or vendor context, then create a booking or request staff approval.
Yes. AiDial can collect caller intent, property address, budget range, preferred inspection time, finance status, rental needs or appraisal reason where appropriate. The captured details can help route the enquiry to sales, leasing, property management or administration.
Yes. AiDial can triage maintenance calls using your approved emergency and after-hours rules. It can collect property details, issue type, access notes and photos-link instructions where configured, then alert the property manager, trades contact or on-call process.
Yes, if the information is provided through approved listings, FAQs or agency content. AiDial can answer administrative questions such as inspection times, application steps, office hours and general property details, while escalating uncertain or regulated matters to staff.
Yes. AiDial can transfer based on property, team, caller intent, business hours or urgency. It can also provide a short context summary so the agent or property manager knows what the caller needs before taking the call.
Yes. AiDial can capture missed-call and after-hours enquiries, including caller details, property interest, preferred contact time and enquiry type. Those details can be sent to staff or added to a connected CRM or workflow.
Yes, depending on the system and API access. AiDial can integrate with CRMs, calendars, property management tools, webhooks, email, SMS and custom APIs. See our voice AI integrations page for more detail.
Yes. AiDial can send SMS or email confirmations, application links, appraisal follow-ups, maintenance intake links or internal notifications where those workflows are configured and permitted by your communication policy.
Yes, where the CRM supports it. AiDial can create leads, add notes, update enquiry status, create tasks or trigger a follow-up workflow. We map the fields carefully so caller details land in the right place.
No. AiDial is designed for reception, enquiry capture, routing, booking and approved information workflows. It should not provide legal, financial, valuation or tenancy advice; those questions should be handed to qualified staff or the appropriate professional.
Yes. AiDial can be configured around multiple listings, office locations, teams or service areas. For property-specific answers, we define the approved data source and what the assistant should do when a listing is missing or unclear.
AiDial can use controlled access, secure transport, encryption, retention controls and redaction for sensitive information. We configure access, retention and reporting settings around your agency policy and compliance needs.
Yes. AiDial can support outbound callbacks, inspection reminders, appraisal follow-ups and lead-nurture calls when the purpose, consent, calling windows and compliance requirements are configured and approved.
