Use the connected platform only for the actions, data and rules approved for your AiDial setup.
Complete supported tasks during the call and return a clear outcome without exposing internal platform identifiers.
Transfer the call or arrange follow-up when a request needs staff, permission or an action the integration does not support.
Yes. AiDial has a documented Calendly integration for the supported actions described on this page. Each client connection is configured and tested for its own workflow.
AiDial maps the approved Calendly event types, owner, organisation and service names. Direct create and managed reschedule also need the required Calendly plan and API scope.
AiDial can check availability, create an invitee, find an appointment by confirmed customer details, cancel it and run the supported managed reschedule flow.
AiDial can check availability, create an invitee, find an appointment by confirmed customer details, cancel it and run the supported managed reschedule flow.
Callers can ask for an exact time or a configured range such as this week. AiDial rechecks the selected slot before it creates the invitee.
Calendly has no native reschedule mutation. AiDial first creates the replacement and only then cancels the original. A partial outcome is handed to staff rather than retried. AiDial can transfer the call or arrange staff follow-up under the configured rules.
Finding, cancelling and rescheduling use provider-backed matching across confirmed name, email, phone and appointment date. Three of the four factors must match.
No. Provider IDs, credentials and raw API payloads stay internal. Caller-facing responses contain only the information needed to continue the approved workflow.
Finding, cancelling and rescheduling use provider-backed matching across confirmed name, email, phone and appointment date. Three of the four factors must match. A single identifier is not treated as blanket permission for other actions.
Calendly receives the confirmed invitee name, email and phone needed for a direct booking. AiDial does not send the full call transcript to Calendly.
Calendly has no native reschedule mutation. AiDial first creates the replacement and only then cancels the original. A partial outcome is handed to staff rather than retried.
AiDial’s Australian-based team maps the Calendly workflow, tests the supported actions and helps maintain the approved configuration.
Tell us how your business uses Calendly and which calls you want AiDial to handle. We will confirm the supported actions, setup work and testing required before launch.
