Turn detection in voice agents: silence timers, VAD and fused semantic models
End-of-turn detection choices — silence timers, VADs or fused acoustic‑semantic models — trade interruption rates for latency and require per‑deployment measurement.
Read AiDial news covering company developments, product updates and relevant changes across the Australian voice AI market.
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End-of-turn detection choices — silence timers, VADs or fused acoustic‑semantic models — trade interruption rates for latency and require per‑deployment measurement.
Twilio recommends disclosing AI at the start of a customer interaction, stating capabilities and giving a clear escape to a human.
Twilio’s 28 Aug 2026 tutorial shows how Lookup Identity Match can confirm phone number ownership using carrier records, with a Python/Flask example.
Twilio’s tutorial shows how to add an audio-only AI assistant to a Twilio Video room using Conversation Relay and an LLM (OpenAI example) for telehealth intake.
Twilio’s tutorial shows how to combine Agent Connect, Flex and Conversation Intelligence to extract preferences and persist them in Twilio Conversation Memory.
OAIC review of 30 agencies finds most meet FOI disclosure log obligations but around 67% did not publish entries within the legally required timeframe.
Twilio has made Branded Calling generally available in the US, letting verified business names, logos and call reasons appear on supported devices.
